Jewelry Maintenance & Care
💍 How to Care for Your Sterling Silver Jewelry
Sterling silver is a beautiful and durable metal — but like all fine jewelry, it deserves a little love and care to keep it looking its best. Being the delicate pieces they are, our jewelry is made to be worn with care — a little mindfulness and gentleness helps preserve their beauty for longer.
Water-Resistant, Not Waterproof
Our sterling silver pieces are water-resistant, which means they can handle the occasional splash, shower or bit of moisture (like light handwashing or humidity...). However, they are not waterproof — it's best to remove them before showering, swimming, or working out. Prolonged exposure to water can cause tarnishing and may wear down any gold plating faster over time.
✨Cleaning Your Jewelry
To keep your pieces shining:
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Gently wipe them with a soft, lint-free cloth after wear.
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For a deeper clean, use warm water and a drop of mild dish soap — rinse well and dry completely with a soft cloth.
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Avoid harsh jewelry cleaners, especially if your piece is gold-plated, as these can strip the delicate finish.
- Avoid over-cleaning your jewelry to avoid friction and unnecessary rubs.
Avoid Exposure to Harmful Substances
Chemicals and moisture can be harsh on sterling silver and gold plating. To protect your jewelry:
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Put it on after applying lotions, perfumes, or hairspray.
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Avoid contact with household cleaning products, chlorine, and beauty products.
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Store pieces in a dry, cool place, ideally in a pouch or box, to minimize exposure to air and moisture which can speed up tarnishing.
Gold Plating Care
Many of our pieces are plated with a fine layer of gold to give them that stunning glow. Gold plating is delicate by nature — to keep it looking new:
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Try not to rub or scratch the surface.
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Remove gold-plated pieces when sleeping, exercising, or doing rough work.
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Clean only with a very soft cloth to avoid wearing away the gold finish.
With a little mindful care, your jewelry will continue to shine beautifully for long. Treat it with love, and it'll love you right back. 💛
Need help?
Frequently Asked Questions
Order
We currently ship within all of Europe and the United States of America, and we are working on expanding to worldwide very soon.
Please refer to our shipping policy for more detailed information regarding our delivery time. CLICK HERE to learn more
Once we ship out your order, we will send you a tracking number via email, so that you know where your jewelry is at any moment.
You didn't find what you are looking for? Please do not hesitate to contact us via email, contact form or social media. Our team will gladly assist you.
PRODUCTS
If you are unsure as to what your size is, we kindly invite you to refer to our size guide. Click here
The Jewelry we currently have is made of 925 Sterling Silver, with various platings such as 14K gold, 18K gold, as well as Rhodium. We will be soon adding Stainless Steel to our collection as well. Learn more by clicking here
We are delighted to hear that you are interested in preserving your pieces and take good care of them. We have created a special guide on how to treat your jewelry, according to its composition. Click here to discover the guide.
Returns and Refunds
We understand that sometimes, you just do not resonate with specific pieces. Thus, we have a refund policy in place. Click here to learn more
Collaborations
Jewels by Eterna is open for collaborations and partnerships. Should you wish to discuss potential collaborations, kindly contact us via email or directly via Instagram DM's.
If you have any further questions, contact us and we will reply within the shortest delays.
email us at: hello@jewelseterna.com
Instagram: @jewelsbyeterna