Where do you ship? 

We currently ship in the European union, and we are working on expanding the reach soon. 

What happens if the item I want is out of stock? 

We are sorry to hear that your desired item is not currently available. We are keen on restocking our pieces, and we truly hope that in the meantime we will be able to offer you some beautiful alternatives. 

Return or refund policy : 

For any question regarding exchanges or returns, please do not hesitate to contact us, and we will help you to find the ideal solution according to your case.

How long is the shipping time? 

Once your payment is processed, the average it takes to deliver your order is approximately 5-15 working days. If possible, we will provide an express shipping free of charge. Kindly note that this is an estimate and shipping time varies based on our order volume, destination country and other external factors. Thank you for your understanding.



Jewels by Eterna is open for collaborations and partnerships. Should you wish to discuss potential collaborations, kindly contact us via email or directly via Instagram DM's. 

If you have any further questions, contact us and we will reply within the shortest delays. 

email us at: hello@jewelseterna.com

Instagram: @jewelsbyeterna